CIBA Courses
This 44-hour professional course provides a structured and practical understanding of professional communication in international business environments.
It focuses on how organizations communicate effectively across borders using formal written correspondence in trade, logistics, marketing, and corporate operations.
The course covers essential business writing formats used in global commerce, including emails, inquiries, quotations, offers, complaints, contract-related communication, and negotiation correspondence. It also emphasizes clarity, tone, and professionalism in cross-cultural business communication.
Understand the principles of professional international business communication
Write effective business emails for global trade contexts
Prepare inquiries, quotations, and commercial offers
Draft professional responses for complaints and disputes
Understand contract-related correspondence and documentation language
Apply formal tone and structure in international communication
Communicate effectively with suppliers, buyers, and partners
Understand cross-cultural communication differences in business writing
Develop negotiation-related written communication skills
Apply real-world business correspondence through case-based practice
